Quality Management Systems
We are on a roll here at Lightouch Solutions, last week we gained our ISO14001:2015 accreditation and this week we have ISO9001:2015!
We always aim to offer the best service as efficiently as possible, and that is why we wanted to get this certification.
“ISO 9001:2015 sets out the criteria for a quality management system and is the only standard in the family that can be certified to (although this is not a requirement). It can be used by any organization, large or small, regardless of its field of activity. In fact, there are over one million companies and organizations in over 170 countries certified to ISO 9001.
This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. Using ISO 9001:2015 helps ensure that customers get consistent, good quality products and services, which in turn brings many business benefits.”
Not only will this improve our working practices but it will also have benefits for our customers as we will improve productivity while remaining cost-effective. The great Lightouch Solutions service you know and love will only get better!
Contact us if you’d like more information – hello@lightouchsolutions.co.uk